Talk to Our Trade Team
Questions about stock, grading, pricing or opening a trade account — send us a message and a member of the team will get back to you within one business day.
Head Office
257 High Street, Hounslow, TW3 1EA
Send Us a Message
Fill in the form and we'll route it to the right person on the trade team.
Trade Support Hours
Our Offices
Visit or contact our Head Office and Branch Office locations
Head Office
257 High Street, Hounslow, England, TW3 1EA, United Kingdom
Branch Office
450 Bath Road, Longford, Heathrow, Greater London, UB7 0EB
Before You Reach Out
Quick answers to what trade buyers usually ask us first
How do I open a trade account?
Fill in the contact form above and select "Open a Trade Account," or apply directly from the Trade With Confidence section on our homepage. We'll verify your business details and get your account set up within one business day.
What's the minimum order quantity?
Minimums vary by category and stock type — our team will confirm exact figures once your trade account is set up and we understand your buy pattern.
Do you ship outside Europe?
Yes, we regularly supply trade buyers outside the EU. Reach out with your destination and volume and we'll confirm shipping options and timelines.
How quickly will I get a response?
We aim to respond to all enquiries within one business day, and often faster during trade support hours.