How Can We Help?

Any registered reseller, exporter, retailer or distributor buying for business purposes can apply. Individual traders operating under their own name are also welcome to apply.

Most applications are reviewed within 1–2 working days once all required fields have been submitted correctly.

Minimum order requirements vary by stock category and are confirmed with your account manager once approved, based on your buying profile.

We may request business registration documents and VAT details to verify your account, depending on your business type and country.

Yes, new and growing businesses are welcome to apply. We assess each application on its own buying profile rather than trading history alone.

Yes, your account manager can update your business, contact or buying profile details at any point after approval.

Minimum order quantities depend on the product category and stock condition. Your account manager will confirm applicable minimums once your trade account is approved.

We accept bank transfer, Faster Payments, SEPA transfer and international wire, depending on your location and trading currency.

Yes, trade buyers can request a custom quote for large volume orders across any category. Our team will confirm live availability, grading and pricing based on your requirements.

Yes, pricing can be adjusted for larger recurring volumes. Speak to your account manager about tiered pricing for regular bulk orders.

Approved trade account holders receive live stock lists directly, and can also subscribe to regular wholesale stock update emails.

We supply devices across new, used graded, refurbished, 14 day return and as-is conditions. Every listing clearly states the grade so buyers can match stock to their intended resale market.

Every batch is assessed against clear cosmetic and functional grading standards before listing, helping reduce uncertainty and disputes for buyers purchasing at scale.

Yes, used and refurbished devices are functionally tested and, where applicable, factory reset before dispatch. As-Is stock is clearly marked as untested and sold for repair or parts recovery.

Yes, every device passes through our secure data wipe process before resale, with any prior accounts or personal data securely removed.

IMEI and serial lists can be provided on request for eligible orders to support your own stock verification and resale documentation.

Yes, eligible used devices are supplied under the Marginal VAT scheme where applicable. Marginal VAT stock is clearly marked on our stock lists to support compliant, cost efficient purchasing.

Standard VAT is charged on the full sale price, while Marginal VAT applies only to the profit margin on eligible used goods, reducing VAT exposure for qualifying resale.

Yes, invoice, data wipe and disposal documentation can be provided on request to support your own environmental and compliance reporting.

Yes, all recycling partners we work with are certified to handle WEEE (Waste Electrical and Electronic Equipment) in line with European e-waste regulations.

Yes, our stock is supplied to export buyers as well as domestic resellers, with documentation prepared to support cross border trade.

Wholesale orders are typically dispatched within 48 hours of confirmed payment, with tracked delivery available across Europe.

We ship across the UK, the European Union and to non-EU export markets, with documentation prepared to support cross border delivery.

Yes, tracked delivery is included as standard on wholesale orders so you can monitor shipment status through to delivery.

Yes, larger or recurring orders can be arranged for collection using your own courier account if that better suits your logistics setup.

We buy mobile phones, tablets, MacBooks, smart watches, accessories and gaming devices across new, graded, refurbished, used and mixed condition batches.

Both. We purchase small mixed lots as well as large recurring batches, depending on your buying profile and available volume.

Most supplier applications and stock offers are reviewed within 1–2 working days, with clear commercial feedback provided directly.

Payment terms are agreed before collection or dispatch and can range from immediate payment on collection to short agreed payment windows.

Contact your account manager with the order and unit details — mismatched grading is reviewed against our grading standards and resolved directly with you.

Yes, faulty devices are accepted through our trade-in programme and routed either for parts recovery or certified recycling, rather than being refused.

Approved trade account holders have a dedicated account contact for sourcing, pricing and order coordination — reach out directly using your preferred contact method.

Non-resalable devices are processed through certified WEEE recycling partners, ensuring components are recovered and disposed of in line with e-waste regulations.