Screens, batteries, boards and cosmetic refurbishment carried out in-house by trained technicians, so every unit that leaves our facility is tested, graded and ready for confident resale.
A structured five stage process applied consistently across every device category
Full diagnostic run to identify hardware and software faults
Genuine or trade-approved parts sourced for the required repair
Repair carried out in-house by trained technicians on the bench
Full functional retest to confirm the fault is fully resolved
Cosmetic grade applied and unit prepared for wholesale resale
Core repair services covering the most common faults across phones, tablets and laptops
Cracked, dead pixel or unresponsive screens replaced with tested trade-approved parts.
Degraded batteries replaced and health-tested to restore normal charge cycle performance.
Micro-soldering and component-level repair for charging ports, ICs and logic board faults.
Ultrasonic cleaning and corrosion treatment to recover units affected by liquid exposure.
Housing, back glass and casing refurbishment to bring units up to a clean resale grade.
Secure data wipe, account removal and factory software reset for every repaired unit.
Every repaired unit is re-graded after refurbishment, so the listing reflects its true final condition
Repaired and refurbished to a near-new cosmetic and functional standard.
Fully functional after repair, with visible refurbishment work completed to standard.
Fault resolved and function restored, with some cosmetic wear remaining after repair.
All repairs are carried out in-house at our own facility, giving us full control over turnaround time, part quality and the final refurbishment standard — nothing is sent to a third party workshop.
If a repaired unit develops the same fault again within the warranty window, we resolve it
Key answers to help trade buyers understand our repair and refurbishment process
Yes, all repair and refurbishment work is carried out in-house at our own facility by trained technicians, with no outsourcing to third party workshops.
We use genuine and trade-approved replacement parts across screens, batteries and components, tested before and after fitting to confirm quality.
Yes, every repaired unit passes back through our grading process so the final listed condition reflects the unit's true state after refurbishment.
Yes, our facility is built to handle high volume trade repair batches — get in touch with your account manager to discuss bulk repair pricing and turnaround.
Yes, repaired units are covered by our repair warranty window — if the same fault recurs within that period, we'll resolve it at no additional cost.
Turnaround depends on the fault and part availability, but most repairs are completed within our standard average turnaround window.
Yes, liquid damage recovery is one of our core services, including ultrasonic cleaning and corrosion treatment where the device is recoverable.
Apply for a trade account or request a quote to discuss bulk repair, refurbishment and buy-back volumes with our team.